The American Citizens Services (ACS) Section provides assistance with U.S. Passports, Reports of Birth Abroad, Reports of Death Abroad, voting abroad, Notary services, federal benefits, and other specialized consular services, such as repatriation loans, prison visits to incarcerated Americans and welfare and whereabouts inquiries.
Regulations prohibit the ACS section from acting as a travel agent, bank, interpreter, employment office, lawyer, investigator or law enforcement agent, or from assisting with personal legal or medical matters. However, ACS can tell you how to find and receive help on these and other matters. Should questions arise while searching our website, do not hesitate to contact us.
American Citizens Service
In order to more efficiently and effectively serve our U.S. citizen population, the Consular Section of the U.S. Embassy in Quito does not provide non-emergency services to U.S. citizens on a walk-in basis. Only U.S. citizens with an appointment for a specific service, or those coming for passport pickup, Consular Reports of Death Abroad, or Federal Benefits services during the hours detailed below will be admitted to the Consular Section. All non-emergency inquiries must be submitted via email. We will respond to non-emergency email inquiries within three business days. Emergencies are defined as involving the arrest, injury, serious illness, or death of an U.S. citizen.
Embajada de los Estados Unidos
American Citizen Services